Privacy Policy

At Closurr, we deeply value your trust and are committed to safeguarding your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect it when you use our services or visit our website. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

• Name, email address, and phone number.
• Details you provide during consultations, booking forms, or other communications.

b. Partner Information

• Information about the person you ask us to contact on your behalf, including their name and any details necessary for us to fulfill the service.

c. Communication Data

• Information shared during phone calls or messages exchanged through our platform.

d. Technical Information

• IP addresses, browser types, operating systems, and website activity data collected automatically via cookies and similar technologies.

e. Payment Information

• Billing details such as credit card or other payment information when you purchase our services. This information is processed securely through a third-party payment provider.

2. How We Use Your Information

We use the information collected for the following purposes:

a. Service Delivery

• To provide and improve our reconciliation and communication services.
• To contact your partner on your behalf in a confidential and professional manner.

b. Communication

• To communicate with you about your service requests, updates, and follow-ups.
• To provide insights and recommendations based on conversations with your partner.

c. Website Improvements

• To analyze user behavior and improve the functionality of our website and services.

d. Legal Compliance

• To comply with applicable laws, regulations, or legal processes.

3. Sharing Your Information

We treat your information with the utmost confidentiality and do not sell your data. However, we may share your information under the following circumstances:

a. Service Providers

• We may share data with trusted third-party vendors, such as payment processors or communication platforms, under strict confidentiality agreements.

b. Legal Obligations

• If required by law or legal proceedings, we may disclose your data to comply with legal obligations or enforce our terms of service.

c. With Your Consent

• We may share your information if you explicitly agree to it.

4. How We Protect Your Information

We implement robust measures to ensure the security of your data:

• Encryption: We use encryption protocols to protect sensitive information during transmission.
• Access Controls: Access to personal data is limited to authorized personnel only.
• Regular Security Updates: Our systems and servers are regularly updated to prevent unauthorized access.
• Data Minimization: We collect only the information necessary for the intended purposes.

Despite these measures, no method of online data transmission or storage is completely secure. We encourage you to share information responsibly.

5. Your Rights and Choices

You have the following rights regarding your personal information:

a. Access and Updates

• You can request access to the information we hold about you or ask for updates to correct inaccuracies.

b. Data Deletion

• You can request the deletion of your data, subject to any legal or contractual requirements.

c. Consent Withdrawal

• You may withdraw your consent for data processing at any time.

d. Opt-Out of Marketing

• You can opt out of receiving marketing communications from us by following the unsubscribe instructions or contacting us directly.

To exercise these rights, please email us at info@closurr.com

6. Cookies and Tracking Technologies

a. What Are Cookies?

Cookies are small text files stored on your device to improve your browsing experience.

b. How We Use Cookies

• To remember user preferences and settings.
• To analyze website traffic and performance.

You can manage or disable cookies through your browser settings, but some features of our website may not work correctly without them.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. When your data is no longer required, we securely delete or anonymize it.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us:

• Email: info@closurr.com

Your privacy is our priority. Thank you for trusting Closurr to handle your relationships with care and confidentiality.